MXroute - Longhorn Server – Incident details

Support experiencing degraded performance

Longhorn Server

Resolved
Operational
Started about 3 years agoLasted about 5 hours

Affected

DirectAdmin Panel

Operational from 8:28 AM to 1:22 PM

IMAP

Operational from 8:28 AM to 1:22 PM

SMTP

Operational from 8:28 AM to 1:22 PM

Webmail

Operational from 8:28 AM to 1:22 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    There appears to be no available on-site staff to resolve the current issue with the longhorn.mxrouting.net server. The server may be offline for some time until we are able to get someone on-site to resolve the issue. Migration of this server to a new facility, to prevent this issue, will begin a few hours after that resolution.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.