MXroute - Outbound Email – Incident details

Support experiencing degraded performance

Outbound Email

Resolved
Major outage
Started almost 3 years agoLasted 30 minutes

Affected

SMTP

Major outage from 9:00 PM to 9:30 PM

Updates
  • Resolved
    UTC
    Resolved

    Considering this resolved. We're forcing queues to push out emails that were delayed.

  • Update
    UTC
    Update

    While continuing to work on this, we're changing the status to reflect that all outbound email is currently delayed for just a few more minutes.

  • Identified
    UTC
    Identified

    Bringing our spare up to speed to replace the server experiencing packet loss. Only some emails are being held back from outbound delivery right now, and those will clear in a few moments when we get this settled.

  • Investigating
    UTC
    Investigating

    Some outbound emails may be delayed as there appears to be packet loss in one of our networks. We are working on this.